Teranet has rebranded to Defy IT to better reflect our business and what we do. We're the same people, offering the same amazing service!

Defy Expensive IT:
IT Management the way it should be

We’re not your typical Brisbane IT support provider. Technology isn’t what drives us. Unleashing potential, defying expensive trends and adding network resilience is what drives us.

What We Do?

The services we offer is specifically designed to meet your needs.

Defy IT is dedicated to cutting through the fleeting trends that often saturate the IT industry, focusing instead on crafting an all-encompassing package that is uniquely tailored to your business needs. We go beyond the standard offerings, discarding irrelevant components that are typically bundled into competitors' managed services agreements. Our approach ensures that you receive only what truly matters to your operations, maximising value and efficiency. By concentrating on what is genuinely beneficial, Defy IT empowers your business with a streamlined, effective IT solution that aligns perfectly with your goals and objectives.

Computer Repairs & Maintenance

Sick of recurring, annoying or small IT annoyances? At Defy IT, we fix them, make sure they stay fixed, and remove the hesitiation from reaching out to your IT team ever again!

Project Management

Need to expand your operations? Defy IT breaks down the complexities of your next IT project and manages the whole process - from start to finish, so you can get onto more important things

Embracing Cloud, Empowering Commerce

We love the cloud as much as we love onsite servers. We help you embrace the cloud to empower your offsite workers, while retaining full control of your data onsite.

Cyber Security

We include powerfully simple cyber security solutions into every Defy IT offering from our partners at Cyber Guys. Not only will you be more productive than ever with IT management, but your business will also be safer than ever!

Business Continuity & Disaster Recovery

Defy IT defies the notion that you never need to consider the 'what ifs' - like "what if the internet goes down for a day". That's not good enough. We plan for the 1-in-50 year disasters so your business gets back online in hours, not weeks.

Networks and Telecommunications

Do you spend too much on phone and internet? Need to unify onsite with offsite workers? Defy the telcos! We slash an average of 50% off a monthly telco bill every month!

Digital Services Consulting

Defy sh*t Wordpress websites! Our sister company Defy Web specialises in beautifully dimple digital service that reduce maintenance costs, make it easier to do things yourself, and keep your biggest lead source safer than ever!

Why Choose Us?

Here are a few reasons why our customers choose Defy IT.

flux office

We're not your typical IT provider

Do you currently have an IT provider that wants you to sign their "one size fits all" managed services agreement that makes you pay for no service? Defy IT doesn't do "managed services". We do IT management. We look at what you need, what we can do to improve your network and how to add value to your IT experience.  
The difference is clear:

IT Management includes monitoring and maintenance
No extra charges for break-fix IT repairs, and a flat monthly fee
Every Defy IT agreement includes a generous discount on home computer repairs for your staff with Afford IT
Learn More

All Defy IT clients get access to Cyber Guys cyber security at no extra cost

With the average cyber-attack costing Australian businesses tens of thousands of dollars, your risk as a small business owner, and the cost of not acting has never been higher! 90% of all attacks that happen on businesses start with someone in your organisation complying with an attempt to breach your systems. With our pioneering and innovative cyber security tools and solutions designed specifically for small, medium and even some larger businesses, Cyber Guys provides SMEs with the leading security solutions to better prepare your business to detect and repel cyber attack attempts.

Ongoing Cyber Security Network & Cloud Monitoring
User Awareness Training & Monthly Training Modules
Security Simulations and ongoing resilience testing
Learn More
flux office

We're people too!

At Defy IT, we believe in the power of human connection. We understand that every business is unique, and that's why we don’t just come in and make sweeping changes. Nor do we merely maintain the status quo, leaving potential improvements unexplored. Our team invests time into getting to know your business on a deeper level. We engage with you to fully understand your specific needs, challenges, and goals. This person-to-person interaction allows us to tailor our IT solutions to fit your exact requirements, ensuring that we not only meet but defy your expectations. By building a genuine relationship with you, we aim to add significant value to your business. At Defy IT, you're not just another client; you're a partner.

Proactive IT Management which is fair and affordable
By getting to know your business, we can anticipate potential issues and implement proactive measures.
Our focus is on delivering tangible value to your business, enhancing efficiency and productivity through customised IT strategies that align with your goals.

Happy Customers

Don't take our word for it. See what customers are saying about us.

star_rate
star_rate
star_rate
star_rate
star_rate
Brandon is amazing! He takes the time to understand and fix the problem and doesn't just try to push products on you. No IT problem is too small for Defy IT, I wish I could give more than 5 stars!
star_rate
star_rate
star_rate
star_rate
star_rate
Extremely grateful for the help and assistance of Brandon with my IT issues. Had the issues identified and resolved straight away. Thoroughly recommend for any IT issues that you may have
star_rate
star_rate
star_rate
star_rate
star_rate
Brandon is a true expert in his field with unmatched customer service! I knew leaving my IT needs in Defy IT's hands meant I didn't need to worry about my IT gaps anymore. I highly recommend Brandon and his team - you'll be in good hands.
star_rate
star_rate
star_rate
star_rate
star_rate
Brandon is a humble and professional IT Professional. I have had experiences with IT Consultants in the past and Brandon is hands down the best in the business. Apart from his IT acumen his understanding of our business needs were incredible. Stop scrolling and give him a call.
star_rate
star_rate
star_rate
star_rate
star_rate
Brandon and the Defy IT team provided exceptional advice and support and at very reasonable prices. Would recommend them highly to anyone in the future.
star_rate
star_rate
star_rate
star_rate
star_rate
Humble and professional IT specialists at Defy IT. It has been a pleasure working beside Brandon and the team for the past 7 months. It is always a hassle-free time with these guys and I could not recommend them more.

Working in IT is not just a job. It is a commitment to excellence and professionalism.
Everyday. Without Failure.

At Defy IT, we strive to transform the perception of IT from being just an annoying expense to a pivotal element that can mean the difference between success and failure of small business. We believe that IT is a strategic asset that drives growth, innovation, and competitive advantage when nurtured correctly. By integrating cutting-edge technologies and providing proactive solutions, we empower businesses to achieve their goals, enhance efficiency, and unlock their full potential. Our focus on cybersecurity ensures peace of mind, allowing business owners to concentrate on running their business. With a commitment to being a partner, Defy IT management is essential for success, not just an overhead cost.

Brandon Strangman
Founder & CEO
flux
flux
flux

What Makes Us Different?

Our mission is to defy norms and make IT stress-free for you. We take care of everything.

We're a part of your team

That means that when you ring, we answer. You send an email, we respond. There are no service queues because you expect the same service as in-house IT.

We include cyber security

By engaging Defy IT, you also gain access to enterprise-grade cyber security monitoring and training at no extra cost because we care about your small business safety!

We're your IT Managers

Ever heard the phrase "not my problem"? Well at Defy IT you won't hear that. Why? Because even when something isn't our fault, we make it our business to solve the problem for you. We are your managers for all things IT and Digital, and we mean it.

No Contracts

We don't believe in lock-in contracts for IT services. Why? Well if you like us, we believe you will keep us. If you don't like us, we don't want to be a roadblock to you moving onto another IT company. We believe in choice and we know you value that too.

Our Pricing

We're transparent about our pricing, so that's why we put it on the website.  We offer great prices, value for money extras and quality service for your business.

$75/ user / month + Setup Fee

Bronze Plan -
1-10 employees

2 Hours of support per user*
CyberSense Essentials
by Cyber Guys
Proactive Maintenance on work PC
20% discount available to users for home IT repairs with Afford IT
9:00am - 5:00pm Weekday Support

$99/ user / month + Setup Fee

Silver Plan -
10 - 49 employees

Unlimited IT support per user*
CyberSense by Cyber Guys
Proactive maintenance and 24x7 monitoring on all infrastructure
30% discount available to users for home IT repairs with Afford IT
7:00am - 7:00pm Weekday Support

$149/user / month + Setup Fee

Gold Plan -
20 - 50 employees

Unlimited and unconditional IT support & Project Work per user
CyberSense Pro by Cyber Guys
Proactive maintenance and 24x7 monitoring on all infrastructure
50% discount available to users for home IT repairs with Afford IT
6:00am - 10:00pm 7 Day Support

Can I just call you when I need you?

Absolutely - we're all about flexibility with what works best for you. If you don't wish to take us up on the exceptional value our plans include, our casual support rate is $168.00 per hour.

What makes you different?

We're not a managed service provider that charges for simply monitoring your equipment. We are an IT management company. What this means is that we take care of everything for you for the flat fee every month. Small or large problem, we want to hear from you to make sure your issue is fixed.

What is CyberSense?

CyberSense is the most comprehensive cyber security solution for small businesses on the market that targets the three main areas of security vulnerability in a business - people, processes and technology. Cyber Guys are making enterprise-grade cyber security accessible and affordable to the SMBs who need it most.
Read more on the Cyber Guys website

Is this a contract?

No, all of our agreements are a month-to-month arrangement. We do not lock you into a minimum term at all. We know that you'll love us, so if you don't like our service, we're not going to get in the way of you finding someone else.
Our plans aren't fixed either - this pricing is just an indication. We figure out what works for you first and foremost

Connect with Us

Connect with our experts for a no obligation discussion about how Defy IT can help your business defy the trends, and find an IT company that suits your business.

Ready to start?
0/300

By pressing the submit button, I agree to Defy IT contacting me by email and/or phone for the purposes of responding to my enquiry. I also understand that any information I’ve shared in this form is subject to the Terabyte Networks Pty Ltd Privacy Policy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.